A female employee called herself for months to get more breaks in her daily life. At least she claims that. In the end, she stands before the court with her “trick.” Her employer terminated her without notice, and the court ultimately sided with him.
A telemarketer was caught in the act after calling herself 100 times to get more rest. The woman spent seven months answering her own calls and ended up in court with her “trick.”
This is reported by the Spanish colleagues of Xataka, who refer to the Galician daily newspaper “La Voz de Galicia.” Galicia is located in the northwest of Spain.
A woman calls herself 100 times instead of taking care of customers
What exactly did the woman do? The employee worked as a telephonist for a company. Her task was to take care of the calling customers.
But the employee came up with a “trick”: Since she worked from home, she offered her supervisor to call back customers. This is called “callback.” But instead of calling customers, she called her own number about 100 times.
Afterwards, she indicated to her employer in the time tracking that she had been taking care of customers, even though in reality she had taken time to rest.
Telephonist becomes “best employee” and even received bonuses
The woman repeated the trick for 7 months throughout 2022 and called herself about 100 times. But eventually, another employee had the idea to check the call lists and realized: The colleague always calls the same phone number. When he finally checked the phone number, he recognized the trick of the colleague with the self-calls and reported her.
However, the surprise was that the employee was “at the top of the leaderboard for best employees” and had additionally received bonuses since her entry into the company in 2021.
How did the matter end? The company dismissed the employee. However, she appealed to the Social Chamber of Galicia because she disagreed with it.
In court, she claimed the calls lasted only seconds and that she made them to take a break and alleviate a panic attack. In her appeal, she also claimed that the calls occurred during breaks and that there were “only five or seven calls per month, which only lasted a few minutes.”
In the end, however, her dismissal was confirmed. The Galician Supreme Court confirmed the immediate dismissal, as it sees the employee’s actions as an intention to “evade service time when she does not enjoy break times, to violate good faith, break trust, be disloyal, and reduce performance.”
More about disloyal employees: A former cloud engineer employed at a bank was sentenced to two years in prison after an intelligence investigation for “gaining unauthorized access to a network and making false statements to a government agency”: A fired employee causes around 200,000 euros in damages because his employer did not directly seize the company laptop from him
