Trainers in Pokémon GO report a bug in raids last weekend. This has caused frustration in the community.
Last weekend, the Dynamax Battle Day took place in Pokémon GO. There, you had the opportunity to challenge and catch Deponitox in its Gigantamax form for the first time.
However, some trainers seemed to encounter problems that caused frustration on Raid Day. Additionally, trainers lost some of the most valuable items, which apparently cannot be easily compensated for as of now.
No Raid, No Pass
What was the problem? Trainers on Reddit report that there were various issues during the Gigantamax raid. There was an error message in Pokémon GO that could occur both at the beginning and during the raid. Additionally, it could happen that the screen froze.
The error message caused all trainers to be kicked out of the raid, preventing them from continuing.
Besides the end of the raid, there was another problem. The passes that trainers used for the raid disappeared due to the prematurely ended raid. This is because your raid pass is consumed in a Dynamax or Gigantamax raid as soon as the raid starts. The Dynamax particles, on the other hand, are only consumed once you successfully complete the raid.
Theoretically, it is possible to rejoin a raid for which you used the pass. However, for the Gigantamax raids over the weekend, the raids were only available for a relatively short time before the power sources renewed. Furthermore, all trainers need to be ready to try again, as many trainers are required for a Gigantamax battle.
Is there compensation? So far, there has been no official statement from Niantic regarding the issue, nor any information on potential compensation for affected trainers.
Some players report in the Reddit post that they have already contacted Niantic’s support chat.
KeyElectrical3561 shares an automated response he received from support. It states: “After a thorough investigation, our data shows that you successfully completed the mentioned raid or already received a refund for this raid issue. Since no raid issue was found, we cannot grant you compensation in this case.”
Grails_Knight adds that after two chats with support, he received a remote raid pass as compensation for the two raids in which the issue occurred.
Have you also had problems with the raids? Feel free to let us know in the comments. If you want to know which events, raids, and other content await you in the coming weeks, take a look at our overview with all events in November 2025 in Pokémon GO.
