The developers of a simulation game on Steam not only impress with their game but also with their generosity, as reported by an excited father.
What does the father report? The gamer and Reddit user CardiacCats89 writes in a post on Reddit that he has encountered game developers “who actually care.” He reports that his 11-year-old twin sons love the Waterpark Simulator on Steam but encountered a bug a few days ago that prevented them from continuing: a completed quest was not marked as finished and kept the two kids from progressing in the game.
The father reported this in a Steam discussion on the simulator’s related page and received a response from the developers in less than 24 hours.
Thanks to the report, they were able to find the bug and will fix it for all players in the next update. They also took care of the children’s game progress so they can pick up right where they left off after the quest. But the support did not stop there.
“I added a bit more money to their game so the two can build more things faster ;)” the developer writes in conclusion (via Reddit).
Here you can see the trailer for the Waterpark Simulator that the two sons of the gamer love:
“That’s what I call S-tier support”
What exactly is the Waterpark Simulator? The simulation game Waterpark Simulator by CayPlay was released on August 22, 2025, on Steam, where it currently receives “extremely positive” reviews (95% of 4,273 user reviews are positive).
The game is a first-person management simulator in which you design, build, and ultimately manage your own water park. And while it starts with the creation of various water slides, it does not stop there, as customer service is a big part of the Waterpark Simulator.
Players can aim at visitors with water guns, throw inflatable beach balls at their heads, or push them off diving boards if they take too long. All of this is staged with a silly-looking but fun ragdoll animation, as bodies fly through the air via the somewhat “unsecured” water slides.
How do players react to the father’s experience and the game in general? The community is just as excited about the developers’ response as the father himself: “I was really overwhelmed that they fixed the save file even before the actual patch. And on top of that, they gave the kids more money to spend! I mean, who does that?” (CardiacCats89 on Reddit).
“That’s what I call S-tier support,” writes Sydnxt on Reddit, and Logical-Two6382 has to agree: “Developers like these are really the best! I wish their game much success!” (via Reddit).
Waterpark Simulator is praised on Steam primarily for its funny animations, organizational gameplay, and overall humor:
- “This developer knows that every game instantly gets better with the integration of ragdoll physics” (S Tier Puppy on Steam)
- “Waterpark Simulator is just pure stress, but in a fun way.” (MadMiez on Steam)
- “At first, I didn’t think much of it; it looked a bit like streamer bait. Once I actually played it, I discovered a much better game than I had expected. It has just the right amount of nonsense, but also a whole lot of charm. It’s worth spending time on the proper design of the park.” (djelectric on Steam)
With the “streamer bait,” the author of the last comment wasn’t completely wrong, as Gronkh has also had his first experiences with his own water park in the simulator. This title wouldn’t bother the developers too much, as they previously collaborated with a streamer to record sounds for the Waterpark Simulator: Developer adds Twitch streamer to his game after she made seagull sounds for 10 minutes
